This one-day masterclass has been designed for leaders in schools who want to be able to confidently handle difficult conversations and situations through improved communication, and evidence this leadership to OfSTED.
This course will provide effective strategies to:
Evidence the Three ‘I’s of intent, implementation and impact in leadership and the support of positive behaviours for staff and student wellbeing, as described in current OfSTED guidance for inspection.
Know how to deal with ‘hard’ and ‘soft’ issues through opening lines, questioning tips, interaction strategies; and de-escalation techniques.
Develop reasoning skills to turn around difficult and demanding situations.
Build an effective, skill-base to defuse aggression, handle bullies, complacency, complainers; and support staff and student mental health and wellbeing
Participants will take away a wealth of practical strategies, informed by psychological understanding, to deal with difficult conversations and situations effectively, and with confidence, confidentiality, care, and compassion.
WHO SHOULD ATTEND
Headteachers, Assistant Heads, Deputy Heads, School Business Managers and other members of the Senior Leadership Team.
KEY LEARNING OBJECTIVES
This masterclass will enable you to:
Explore the drivers for tackling difficult situations and creating a positive professional ethos for both staff and students
Investigate practical leadership strategies to manage behaviour to prevent difficult situations occurring.
Gain skills in assertiveness, evidence gathering, effective questioning and target setting to tackle underachievement and complacency
Understand how to create win-win outcomes and success-based solutions
Know how to evidence the effective leadership of challenging behaviours and ensure that staff and student wellbeing is at the forefront
FACILITATOR
Steve Burnage is a fellow of the chartered college of teaching, a fellow of the royal society of arts and an experienced education consultant, inspector and author with over 35 years’ experience in effective teaching and school leadership.
Steve is an accredited leadership coach and mentor who leads regular training workshops on communication strategies for schools, multi-academy trusts, local authorities and international organisations as well as being the author of a number of virtual training workshops, webinars and videos on the topic for clients such as TES Global and Marshall Cavendish Publications.
